
What first comes to mind when someone says Target or Best Buy? Probably that they are affordable, have a wide variety of goods and they have tons of stores all around. While these are good descriptions, there is something huge lacking. A personality.
SM Creates Your Personality
I cannot help my Psychology degree from impacting how I view certain things, but I think it is a missed opportunity for brands to lack a personality. A real and true personality. Some brands argue that they already have one, but a personality results from close interaction with others that takes place on a deeper level than having someone walk through your store doors. You do not need a Myers-Briggs test, but the use of social media. Social media creates these avenues (whether it is from blogs, pictures, videos...) that provides any brand the perfect chance to show consumers their personality. By creating an interaction with consumers, the brand becomes more than a store or a service. Through conversation or sharing pictures, your brand will develop a personality that your consumers will identify. How great would it be for a brand to be thought of as interesting, caring and hilarious. Social media is the answer.
How to Create a Brand Personality
This is important, it is very difficult to create your brand personality if it is different from what your company stands for. For instance WalMart would have a hard time showing they really care about small local businesses by taking pictures of them smiling and shaking hands. Your brand has to honest, like your parents said "just be yourself". It's true, but it takes time. The most important part of this process is being consistent. It does not take time for your consumers to figure out what you are trying to do, but it takes time for them to believe it. Being steady in your dialogue will make this happen. Soon you will create a bond with your consumers that will likely lead to lifetime loyalty to your brand, and that is what every brand wants. So get out there and turn you consumers into believers.